Privacy Policy
How we collect, use, and protect your personal information.
Effective Date: January 2025
1. Introduction
ObsidianAffiliates Ltd ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you participate in our affiliate program or visit our website.
By using our services, you consent to the data practices described in this policy. If you do not agree with our policies, please do not use our services.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when registering for our affiliate program or contacting us:
- Account Information: Name, email address, username, password
- Contact Information: Phone number, Skype/Telegram handles, business address
- Payment Information: Bank details, cryptocurrency wallet addresses, e-wallet information
- Business Information: Website URLs, traffic sources, promotional methods, company details
- Identity Verification: Government-issued ID, proof of address (when required)
2.2 Information Collected Automatically
When you access our website or affiliate dashboard, we automatically collect:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, click patterns, referral sources
- Tracking Data: Cookies, pixels, and similar technologies for affiliate tracking
- Performance Data: Clicks, conversions, commissions, and related statistics
3. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Process affiliate applications and manage accounts | Contract performance |
| Track referrals and calculate commissions | Contract performance |
| Process payments | Contract performance |
| Communicate about the program | Legitimate interest |
| Prevent fraud and ensure compliance | Legal obligation / Legitimate interest |
| Improve our services | Legitimate interest |
| Send marketing communications (with consent) | Consent |
4. Cookies and Tracking Technologies
4.1 Types of Cookies We Use
- Essential Cookies: Required for website functionality and affiliate tracking
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
4.2 Affiliate Tracking
We use cookies and tracking technologies to accurately attribute player referrals to affiliates. These cookies are essential to the operation of our affiliate program and typically have a duration specified in your affiliate agreement.
4.3 Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our services and your ability to participate in the affiliate program.
5. Information Sharing
We may share your information with:
- Brand Partners: Casinos and sportsbooks you promote, for tracking and fraud prevention
- Service Providers: Payment processors, tracking platforms, hosting providers
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell your personal information to third parties for marketing purposes.
6. Data Retention
We retain your personal information for as long as your affiliate account is active and for a period thereafter as necessary to:
- Comply with legal obligations (typically 5-7 years for financial records)
- Resolve disputes and enforce agreements
- Maintain accurate business records
You may request deletion of your data, subject to our legal retention requirements.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure access controls and authentication
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal requirements)
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your data
- Withdraw Consent: Withdraw consent for consent-based processing
To exercise these rights, please contact us at the email address below.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses or other legally recognized mechanisms.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
ObsidianAffiliates Ltd
Email: privacy@obsidianaffiliates.com
General: contactus@obsidianaffiliates.com